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Pricing

Join in Beta and get 50% off for your first 3 months.
Simple, predictable, no surprises.

Pricing in Euros and US dollar is for informational purposes only. All billing invoices will be charged in British Pounds.

Sync

£ 100 /month £ 200 /month 50% off · first 3 months

300 Tickets per month

  • All workflows
  • All Integrations
  • Email Support
Popular

Flow

£ 250 /month £ 500 /month 50% off · first 3 months

1250 Tickets per month

  • Everything in Sync, plus:
  • Priority Email Support

Core

£ 500 /month £ 1000 /month 50% off · first 3 months

3000 Tickets per month

  • Everything in Flow, plus:
  • Priority Support
  • Dedicated Account Manager
  • Phone Support

Enterprise

Custom

Custom Volume

  • Priority Support
  • 99.9% Uptime SLA
  • SAML & SSO Integration
  • Dedicated Account Manager
  • Phone Support

No setup fee. Cancel anytime.

Frequently asked

Everything we get asked, answered up front

How long does onboarding really take?

Most MSPs run their first triage within 30 minutes of granting access. No scripting, no configuration, no professional services engagement required.

What happens if we cancel?

You cancel inside the admin panel, no call required. Your full audit trail stays exportable for 90 days after your last billing date so you leave with your data intact.

What does it cost?

Flat monthly fee, unlimited seats. Your whole team gets access, no per-user charges, no tokens, no credit packs. Full pricing is on the pricing page, and what's on it is what's in your contract.

Who owns the audit log?

You do. Every action DaemonLayer takes is logged with full attribution, retained for at least seven years, and exportable in CSV and JSON at any time.

Where is our data stored?

UK and EU regions only, customer data is encrypted at rest and in transit.

Do you install agents on customer machines?

No. The integration is API-only. Nothing is installed on customer endpoints, and no client-side software is required.

Will it work alongside our existing PSA or RMM automated workflows?

Yes. DaemonLayer sits upstream of your PSA and prepares tickets before they reach any existing automation. It doesn't replace or modify what's already running, it feeds it better context to work with.

What does 'ICO registered' actually mean for us?

We are registered with the UK Information Commissioner's Office as a data processor. In practice, that means you can include DaemonLayer in your DPIA without commissioning a separate security review.

What PSA systems do you support?

ConnectWise and Autotask are live. HaloPSA is in active build. If you're on a different platform, get in touch.

Do engineers need to change how they work?

No. DaemonLayer surfaces context and actions inside your existing PSA. Engineers keep working the way they already do, tickets just arrive with more of the work already done.